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Privacy Policy

Your privacy matters. Learn how Be On Clock collects, uses, and protects your personal information.

Introduction

At Be On Clock, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website.

        
        Quick Summary: We only collect what we need to serve you — your name, contact details, shipping address,
        and payment information — and we never sell your data to third parties.

Information We Collect

We may collect the following types of information when you use our website:

Personal Details

Name, email address, phone number, and shipping/billing address provided during checkout or account registration.

Payment Information

Payment method, transaction ID, and order value. We do not store your card, UPI, or bank credentials.

Technical Data

IP address, browser type, device information, and pages visited — collected via cookies and analytics.

Communication Data

Emails, WhatsApp messages, unboxing videos, and feedback you share with our support team.

Order History

Details of past purchases, returns, exchanges, and refunds to improve our service and support.

Location Data

Approximate location derived from your IP address to estimate shipping timelines and taxes.

How We Use Your Information

We use your information strictly for the following purposes:

To process and deliver your orders accurately.
To verify COD orders via call or SMS confirmation.
To process returns, refunds, and exchanges as per our policy.
To respond to your queries, complaints, and support requests.
To send order updates, shipping notifications, and offers (you can opt out anytime).
To prevent fraud, misuse, and unauthorized transactions.
To improve our website, products, and customer experience.
To comply with legal and regulatory obligations.

        
        Our Promise: We never sell, rent, or trade your personal information with third parties for marketing purposes.
      

Sharing Your Information

We may share your information only with trusted partners under strict confidentiality:

Courier & logistics partners — to deliver your orders.
Payment gateway providers — to process secure transactions.
IT & hosting service providers — for website operations and security.
Legal authorities — when required by law or to protect our rights.

        
        Note: All third-party partners are contractually bound to protect your data and use it only for the intended purpose.
      

Cookies & Tracking

Our website uses cookies and similar technologies to:

Keep you logged in and remember your cart.
Understand how visitors use our site (via Google Analytics).
Show relevant product recommendations and offers.
Improve site performance, speed, and security.

You can disable cookies in your browser settings — but some features may not work properly.

Data Security

We take your data security seriously and implement industry-standard measures:

SSL encryption for all data transmitted between your browser and our servers.
Secure payment gateways that follow PCI-DSS standards.
Restricted access to personal data — only authorized staff can view it.
Regular monitoring of our systems for vulnerabilities and threats.

        
        Important: While we take every reasonable precaution, no method of transmission over the internet is 100% secure. Please keep your account credentials confidential.
      

Your Rights

As a user of our website, you have the right to:

Access the personal information we hold about you.
Correct any inaccurate or outdated information.
Request deletion of your data (subject to legal obligations).
Opt out of promotional emails and messages at any time.
Withdraw consent for non-essential data processing.
Lodge a complaint with us or the relevant data protection authority.

To exercise any of these rights, email us at support@beontime.com.

Third-Party Links

Our website may contain links to third-party sites (payment gateways, social media, courier tracking). We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before sharing any information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Effective Date: January 10, 2026 | Last Updated: January 10, 2026

Questions About Your Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy, reach out to us.

support@beontime.com +91 98765 43210